• Home
  • Terms & Conditions

Terms and Condition of Service

As you might know, Terms of Service is a legal agreement between a service provider and a person who uses that service. Since Playship provides you with a service, we have a legal obligation to keep you updated of our Terms of Service. Read on to know more about our Terms and Conditions of Service.

Terms and Conditions of Service

Your use of product and/or services (hereinafter referred to as “Services”) offered by GamesKraft Technologies Private Limited and/or its partners, subsidiaries, affiliates and associates (hereinafter referred to as “Playship” or “We” or “Us” or “Our”) through the Website/app Playship (hereinafter referred to as “Website/app”) is subject to the following terms of service (hereinafter referred to as “Terms”). Any/every user is required to read all the terms carefully before using our services. All the terms are binding on all the users, who can avail our services only when they are complying to the terms at all times. Users are also required or considered to be fully aware of all the updated or modified or published terms. In an event where one or more of our terms are determined to be invalid, unlawful for any reason by a judicial or quasi-judicial body in India, the validity or enforceability of our remaining terms will not be affected as they will stay valid and binding on all users. Any user who doesn’t accept our terms and conditions of services can or should stop the use of any feature of our Website/app.

How is this applicable to you?

Before registering with us, you should carefully read and review the terms provided on Playship site which are applicable to all services on the website/app and also the product-specific conditions and rules applicable to specific offerings.

Who is eligible to use Playship?

A person who is 18 or more years of age is eligible to use our services. However, if a person violates age restrictions, it’s his/her sole responsibility to bear the legal actions that might follow. Playship is exclusively developed for people of closed group like family, friends, colleagues, members of social clubs, and for near and dear ones. User is required to understand that our services are available only in India. However, players in the states of Nagaland, Sikkim, Assam, Andhra Pradesh, Telangana, Karnataka or Odisha are not allowed to play online Rummy cash games whereas they can play group games. As such, Playship does not allow players from these states to play cash games. We have the privilege to control the access to our services at all times, in all states in India. These terms of use shall be suitably modified to reflect changes in law/regulation/rule in any of the states in India and the user shall be notified of the same in the event of such change.

What are our Game Services?

All tournaments, promotional games, practice games and cash games organized on the Website/app are collectively referred to as “Games”. The rules applicable to each type of Game are provided on the Website/app. The Rummy Games offered on the Website/app are Non-Cash Game(s) i.e., when the user downloads our App chips are distributed to play Rummy free of cost. As Playship hosts Non-Cash Games are offered free on the Website/app, may be subject to entry restrictions in some cases. Service charges if applicable, charged by Playship are inclusive of all applicable taxes, including Goods & Services Tax. Users who fulfil certain specific criteria may, at the sole discretion of Gameskraft, receive discounts, waivers, bonuses, or redemptions (“Discounts”) from the Service Fee charged for a particularly Game or a set of Games in line with the market conditions, business practices and trade parlance, even after the conclusion of the Game(s). Accordingly, such post-facto Discounts by Gameskraft will reduce and reverse a part of the Service Fee applicable to a Game, and these updates to the Service Fee will be reflected on the information panel available to each user on the platform. Discounts may be granted to users on the basis of a number of parameters pertaining to usage of the Playship platform by the user, including the frequency of Games played, participation in tournaments or special Game types, overall winnings, conduct on the platform, players referred to the platform, etc.

User Representations. What are those?
  • Any information provided by you to us, whether at the stage of registration or during anytime subsequently, should be complete and truthful.
  • You represent that you are 18 years of age or older to participate in any Games. You are aware that participation in the Games organized by us (“Activity”) does not result in any financial loss to you. With full knowledge of the facts and circumstances surrounding this Activity, you are voluntarily participating in the Activity and assume all responsibility for and risk resulting from your participation, including all risk of financial loss. You agree to indemnify and hold Playship, its employees, directors, officers, and agents harmless with respect to any and all claims and costs associated with your participation in the Activity.
  • You represent that you have the experience and the requisite skills required to participate in the Activity and that you are not aware of any physical or mental condition that would impair your capability to fully participate in the Activity. You further acknowledge that you are solely responsible for any consequence resulting from your participating in this Activity or being associated with this Activity or around this Activity. You understand that Playship assumes no liability or responsibility for any financial loss that you may sustain as a result of participation in the Activity.
  • You understand and accept that your participation in a Game available on the Website/app does not create any obligation on us to give you a prize.
  • You understand and agree that you are solely responsible for all content posted, transmitted, uploaded or otherwise made available on the Website/app by you. All content posted by you must be legally owned by or licensed to you. By publishing any content on the Website/app, you agree to grant us a royalty-free, world-wide, non-exclusive, perpetual and assignable right to use, copy, reproduce, modify, adapt, publish, edit, translate, create derivative works from, transmit, distribute, publicly display, and publicly perform your content and to use such content in any related marketing materials produced by us or our affiliates. Such content may include, without limitation, your name, username, location, messages, gender or pictures. You also understand that you do not obtain any rights, legal or equitable, in any material incorporating your content. You further agree and acknowledge that Playship has the right to use in any manner whatsoever, all communication or feedback provided by you.
  • You shall not hold Playship responsible for not being able to play any Game for which you may be eligible to participate. This includes, but is not limited to situations where you are unable to log into your user account as your user account may be pending validation or you may be in suspected or established violation of any of the Terms.
  • You understand and accept that by viewing or using the Website/app or availing of any Services, or using communication features on the Website/app, you may be exposed to content posted by other users which you may find offensive, objectionable or indecent. You may bring such content posted by other users to our notice that you may find offensive, objectionable or indecent and we reserve the right to act upon it as we may deem fit. The decision taken by us on this regard shall be final and binding on you.uspected or established violation of any of the Terms.
User Account Creation and Operation – How do they work?
  • To use our Services, you will need to register with us on the Website/app.
  • By completing the online registration process on the Website/app, you confirm your acceptance of the Terms.
  • By registering on Playship, you agree to receive promotional messages relating to Tournaments & Bonus through SMS, Email and Push Notifications. You may withdraw your consent by sending an email to support@playship.com.
  • During the registration process, you will be required to choose a login name and a password in addition to providing some other information which may not be mandatory. Additionally, you may be required to give further personal information for your user account verification. You must give us the correct details in all fields requiring your personal information, including, without limitation, your name, postal address, email address, telephone number(s) etc. You undertake that you will update this information and keep it current.
  • You acknowledge that we may, at any time, require you to verify the correctness of this information and in order to do so may require additional documentary proof from you, failing which we reserve the right to suspend or terminate your registration on the Website/app.
  • Any information provided by you to us should be complete and truthful to the best of your knowledge. We are not obliged to cross check or verify information provided by you and we will not take any responsibility for any outcome or consequence as a result of you providing incorrect information or concealing any relevant information from us.
  • You understand that it is your responsibility to protect the information you provide on the Website/app including but not limited to your Username, Password, Email address, Contact Details and Mobile number. Playship will not ask for your user account login password which is only to be entered at the time of login. At no other time should you provide your user account information to any user logged in on the Website/app or elsewhere. You undertake that you will not allow/login and then allow any other person to play from your user account using your username. You specifically understand and agree that we will not incur any liability for information provided by you to anyone which may result in your user account on the Website/app being exposed or misused by any other person.
  • You agree to use your Playship user account solely for the purpose of playing on the Website/app and for transactions which you may have to carry out in connection with availing the Services on the Website/app. Use or attempted use of your user account for any reason other than what is stated in the Terms may result in immediate termination of your user account and forfeiture of any prize, bonus or balance in the user account.
  • Once you have completed the registration process, it would mean that our terms have been accepted by you and that they will be binding on you across all our services. Read Privacy policy for more information.
What are the User Restrictions on Playship?
  • Anti-Cheating, Anti-Collusion Fair Play, Chip Dumping and Frauds: You undertake that you yourself will play in all Games in which you have registered/joined and not use any form of external assistance to play. You shall not add unauthorized components, create or use cheats, exploits, bots, hacks or any other third-party software designed to modify the Website/app or use any third-party software that intercepts, mines or otherwise collects information from or through the Website/app or through any Services. Any attempt to employ any such external assistance is strictly prohibited. By agreeing to the terms and conditions of Playship, you agree not to indulge in in any unfair game practices by violating the Fair Play Policy, and involving oneself into Chip Dumping and Fraudulent activities that might provide undue advantage to you or any other player.
  • Anti-Spamming: Sending SPAM emails or any other form of unsolicited communication for obtaining registrations on the Website/app to benefit from any promotional program of Playship or for any other purpose is strictly prohibited.
  • Multiple IDs: Your registration on the Website/app is restricted to a single user account which will be used by you to avail of the Services provided on the Website/app. You are prohibited from creating or using multiple user IDs for registering on the Website/app. You may not create a login name or password or upload, distribute, transmit, publish or post content through or on the Website/app or through any service or facility including any messaging facility provided by the Website/app which :
    • is libellous, defamatory, obscene, intimidating, invasive of privacy, abusive, illegal, harassing;
    • contains expressions of hatred, hurting religious sentiments, racial discrimination or pornography;
    • is otherwise objectionable or undesirable (whether or not unlawful);
    • would constitute incitement to commit a criminal offence
    • violates the rights of any person;
    • is aimed at soliciting donations or other form of help;
    • violates the intellectual property of any person;
    • disparage in any manner Playship or any of its subsidiaries, affiliates, licensors, associates, partners, sponsors, products, services, or website/apps;
    • promotes a competing service or product; or violates any laws.
    • In the event we determine that the login name created by you is indecent, objectionable, offensive or otherwise undesirable, we shall notify you of the same and you shall promptly provide us with an alternate login name so that we can change your existing login name to the new name provided by you. If you fail to provide an alternate name, we reserve the right to either permanently suspend your user account or restore your user account only after a different acceptable login name has been provided by you.
    • You shall not host, intercept, emulate or redirect proprietary communication protocols, used by the Website/app, if any, regardless of the method used, including protocol emulation, reverse engineering or modification of the Website/app or any files that are part of the Website/app.
    • You shall not frame the Website/app. You may not impose editorial comments, commercial material or any information on the Website/app, alter or modify Content on the Website/app, or remove, obliterate or obstruct any proprietary notices or labels.
    • You shall not use Services on the Website/app for commercial purposes including but not limited to use in a cyber cafe as a computer gaming centre, network play over the Internet or through gaming networks or connection to an unauthorized server that copies the gaming experience on the Website/app.
    • You shall not upload, distribute or publish through the Website/app, any content which may contain viruses or computer contaminants (as defined in the Information Technology Act 2000 or such other laws in force in India at the relevant time) which may interrupt, destroy, limit the functionality or disrupt any software, hardware or other equipment belonging to us or that aids in providing the services offered by Playship. You shall not disseminate or upload viruses, programs, or software whether it is harmful to the Website/app or not. Additionally, you shall not impersonate another person or user, attempt to get a password, other user account information, or other private information from a user, or harvest email addresses or other information.
    • You shall not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your user account, content, chips, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Website/app.
    • Accessing or attempting to access the Services through someone else’s user account is strictly prohibited.
    • If you are an officer, director, employee, consultant or agent of Playship or a relative of such persons (“Associated Person”), you are not permitted to play either directly or indirectly, any Games which entitle you to any prize on the Website/app, other than in the course of your engagement with Playship. For these purposes, the term ‘relative’ shall include spouse and financially dependent parents and children.
    • You shall not post any material or comment, on any media available for public access, which in our sole discretion, is defamatory or detrimental to our business interests, notwithstanding the fact that such media is not owned or controlled by us. In addition to any other action that we may take pursuant to the provision hereof, we reserve the right to remove any and all material or comments posted by you and restrict your access to any media available for public access that is either controlled or moderate by us; when in our sole opinion, any such material or comments posted by you is defamatory or detrimental to our business interests.
Responsible Gaming

The Company adheres to responsible gaming practices to ensure safety of its users within the system and play responsibly. The Company is committed to integrity, fairness and reliability and we always do best to prevent gaming – related problems.

Third Party Sites

The Playship Platform may provide links to third-party web sites for better game play experience. Third parties and third party web sites may have different privacy policies, terms and conditions and business practices than we do. Your dealings or communications with any party other than the Company are solely between you and that third party. Reference on the Site to any product, process, publication or service of any third party by trade name, domain name, trademark, trade identity, service mark, logo, and manufacturer or otherwise does not constitute or imply its endorsement or recommendation by the Company.

Player Consent

When you access our website, you give your consent to the collection and use of this information by Playship, its partners and affiliates. From time to time, we may change our methods of collecting information and modify our privacy policy. We will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Chat Etiquettes

We always believe in giving our Players a world-class gaming experience. The table chat feature on our Website/App is an important add-on towards this endeavour. We, however, do not believe in excessive censorship of the chat that takes place on the rummy tables. It's therefore, important that the Players understand the etiquettes and rules of the table chat. Behaviour falling in any of the below-mentioned categories may result in revocation of chat privileges of the Player and in certain cases, disqualification of Player Account from the Website/App. We reserve full and final authority in any such disciplinary cases that involve :

  • Soliciting business, discussing businesses other than Playship
  • Discussing other rummy Websites/forums
  • Malicious content targeted at our Website
  • Malicious content targeted at any Player
  • Abusive language
  • Spam content
  • Solicitation of money
  • Sale of chips
  • Exchange of personal details
Refer a Friend
  • By clicking a link on the Website, you can invite friends, family and acquaintance or any other person to Playship to use its Services. By doing so, you get the option to choose the email client or social network provider from which you wish to use the contact to send invite to. You get an option to pick your specific contacts from your email provider or your social network provider and sent them the invite to join you on Playship You understand and accept that all your personal information is kept private and is not disclosed to anyone.
  • In the above Playship uses third party website to import your contacts, from which you can pick and send invite to only specific contacts.
Are we liable for Service Connectivity Issues?

Short Answer – NO Here’s the long answer – You are aware that any internet connectivity issues, disruptions due to your local internet environment, setup of software or hardware on your end are not controlled/corrected by Playship. Hence, the Website/app will not be liable for any halts, breaks or interruptions in your usage of our services.

What are our views on User Account Suspension and Voluntary Termination?

We reserve the right to suspend or terminate your account with us if we find you violating the terms of our Website/app or breaching security of our Website/app. You understand that our decision to suspend or terminate your services is binding on you and is it at our sole discretion.
If the need be, you can opt out of using our services at any point of time by contacting us at support@playship.com. In such an event, your withdrawable cash balance, analysed following our verification, will be transferred to you via cheque or online transfer.

Breach and Consequences:

If we find any user breaching our security and privacy protocols, following an internal investigation, we may decide to undertake a range of actions, depending upon the severity of the detected breach. We reserve the sole right to act and take one or more of the following actions:

  • We can stop the services, indefinitely, on a user’s account.
  • We can permanently terminate a user’s account on our website/app.
  • We can collapse the chips in your account.
  • We can demand compensation for the damages incurred because of a breach and even prosecute a user for offensive violations, violations contrary to prevailing law, if need be.
  • We can bar you from registering on our Website/app in the future.
Complaints and Disputes – Who do you get in touch with?

A user with a complaint can approach our customer care team for resolution by writing to support@playship.com. The user with a complaint is required to understand that all complaints and disputes at Playship are to be kept confidential. We will act to resolve complaints in standard time. Any decision taken by Playship, following a complaint, will be binding on the user. Any dispute, controversy or hold against the company shall be subject to the exclusive jurisdiction of the civil courts at Bangalore only.

Who owns all the Content & Promotions?

All content and material on the Website/app including but not limited to information, images, marks, logos, designs, pictures, graphics, text content, hyperlinks, multimedia clips, animation, games and software (collectively referred to as “Content”), whether or not belonging to Playship, are protected by applicable intellectual property laws. Additionally, all chat content, messages, images, recommendations, emails, images sent by any user can be logged/recorded by us and shall form part of Content and Playship is free to use this material in any manner whatsoever, however, in no manner detrimental to the interest of the user. The details of various promotions/clubs /tournaments organized on the Website/app can be found on the Website/app. Eligibility and applicable conditions for the ongoing promotional programs are provided in the Website/app, which form a part of the Terms. Further Playship reserves the right to cancel or modify the same without prior notice.

What are our Games Rules?

You agree to abide by the rules and regulations of each of the Games. You should ensure that you have read and understood the rules and regulations of the Games. These Game Rules form part of the Agreement and can be found on the ‘Game rules/how to play’ page of the Site. We may, from time to time, make additional Games available as part of the Services. This Agreement will apply to any Game Rules relating to such Games. We will let you know about, and give you the opportunity to read, such Game Rules at the time of introducing additional Games to the Site. We reserve the right to determine the results and winners of each of the Games in accordance with the Game Rules. By registering and/or participating in any Game or tournament you agree by these determinations and shall not be open to challenge.

Disclaimer & Indemnity & Limitation of liability
  • The Company “Playship” shall not be liable for any claim, loss, injury, or damages (direct, indirect, incidental or any other kind whatsoever) arising from or in connection with your use of the Services, the Site or the platform.
  • You represent that you have the experience and the requisite skills required to participate in the Activity and that you are not aware of any physical or mental condition that would impair your capability to fully participate in the Activity. You further acknowledge that you are solely responsible for any consequence resulting from your participating in this Activity or being associated with this Activity or around this Activity. You understand that Playship assumes no liability or responsibility for any financial loss that you may sustain as a result of participation in the Activity.
  • You shall not hold Playship responsible for not being able to play any Game for which you may be eligible to participate. This includes, but is not limited to situations where you are unable to log into your user account as your user account may be pending validation or you may be in suspected or established violation of any of the Terms
  • You agree to indemnify and hold harmless the Company against any claims, actions, suits, damages, penalties, or awards brought against us by any entity or individual in connection with or in respect of your use of the Services, the Site or the Software.
  • The Company expressly disclaims all responsibility and liability for any harm resulting from your participation in, or cancellation of, any Game, any activity or transactions with third parties whom you may have connected to through the Services, the Site or the Software, and any User-generated Content, including any violation of intellectual property rights with respect to such User-generated Content.
  • Intellectual Property: All rights, tangible and intangible, including copyright and other intellectual property rights, with regards to the Services, the Site and the platform, and any content or information displayed or contained therein, belong exclusively to the Company, unless expressly provided otherwise. The Company is merely permitting the User to play Games online and not use the same for any other commercial gain, and no right of any nature whatsoever is being passed on the user by virtue of permitting him/her to play the Game. Using the Services, the Site and the platform does not, expressly or impliedly, give you ownership of any intellectual property rights in the Services, Site or Software or the content or information you access. The company holds the rights over any content which may be generated by Users, including but not limited to the contents of chat messages or message boards/forums, you acknowledge that the Company is not responsible for such User-generated Content. You understand that you will be accessing such User-generated Content at your own risk, and will not hold the Company responsible for an obscene, defamatory, illegal or otherwise offensive User-generated Content which may be displayed or accessible.
  • The Company reserves the right to change, amend, add and modify these Terms of Service at any time and without notice to the Users. The Users shall be responsible for regularly reviewing these Terms of Service, to obtain timely notice of such changes.
  • Users’ continued use of the Website/app after changes are posted constitutes their acceptance of the amended Terms of Service.t notice to the Users. The Users shall be responsible for regularly reviewing these Terms of Service, to obtain timely notice of such changes.
  • The failure of either Party to insist upon a strict performance of any of the terms or provisions herein or to exercise option, right or remedy herein contained, shall not in future be construed as waiver or a relinquishment of such terms, provisions, option, right or remedy but the same shall continue and remain in full force and effect. No waiver by either Party of any term or provision hereof shall be deemed to have been made unless expressed in writing and signed by such Party.
  • These Terms of Use (and the Privacy Policy of the Website/app along with any other terms and conditions specified by the Company, such as those sent via email, etc.) contain all the terms agreed between the Parties regarding the Playship Website/app and their use and supersedes and excludes any prior terms and conditions between the Parties.
Voluntary Termination – Can you leave Playship Voluntarily?

Yes, you most definitely can! You are free to discontinue use of the Services on the Website/app at any time by intimating us of your desire to do so by sending an email to us at support@playship.com.

Mobile Number Verification – why do we do it?

At Playship you are required to validate your mobile number for playing games. This is to safeguard fraud of any form at Playship. It is a mandatory process for all users to follow the process of mobile authentication at Playship.

Governing Law, dispute resolution & jurisdiction:
  • The Terms and Privacy Policy shall be interpreted in accordance with the laws of India.
  • Any dispute, controversy or claim arising out of the Terms or Privacy Policy shall be subject to the exclusive jurisdiction of the civil courts at Bangalore